Towing Videos from Leisure Days Smiths Falls

Bought our first travel trailer from Toren in November and cannot say enough good things. Toren made our buying experience painless answering every question we had, providing helpful insight and never making us feel pushed into buying. Dan also gave us things to consider when purchasing to make sure we got exactly what we wanted. Definitely recommend buying from leisure days!

Shout out to Dan and his team for me providing paperwork needed to complete my transaction. Always a pleasure dealing with Leisure Days RV in Smith Falls !

Great service

We had an amazing experience with the sales team Pete and André. We came in with our 4 kids and they were great answering all our questions, making sure we were satisfied with our purchase and also making sure to keep the kids busy and happy! We could not be happier with our purchase and are recommending Leisure Days RV Center in Smith Falls to all our friends and family! Merci la gang! Les enfants adorent!

We just picked up our new trailer and are delighted with it. The service and the people working there are exceptional which nowadays is very rare.Thank you so much to all of you for all the help we received and a special Thanks to Candy for your help and patience,We strongly recommend Leisure Days for purchase or service .Gabi and John Burton

Great RV place! BEEN a Client for over 10 years! Totally Professional! Highly Recommended! Love my oldie but goodie!

We recently traded in our travel trailer and bought another one at Leisure Days Smiths Falls. We received excellent service in Sales (Andre) and in Service (Candace). Both were very responsive to our questions and concerns. We would highly recommend this RV center. We are very happy campers!!

Would highly recommend, had an amazing experience with them and will rent again with them! Thanks leisure days!

Andre worked with us to find the perfect downsize trailer for us! He was patient, answered all our questions, even the “dumb” ones. This dealership is ready to make deals! They are motivated 😎

Dealt with Morgan in parts. Commending her on her knowledge and professional service. Thank you for assistance Morgan! Keep up the good work!

Friendly staff who went above and beyond. Thank you!

The service is exemplary, Toren is a very knowledgeable sales rep!!! Great place to get tour new trailer!!!

Wonderful service. Purchased a travel trailer

We can not say enough great things about Leisure Days Smiths Falls. We bought our first trailer from them in 2006, and 18 years later we just finalized a deal on our newest one. We are beyond excited. Ray made every step from the first look to the final hand shake so seamless, relaxed and fun. Ray and Dan worked together to give us an incredibly fair deal that we couldn't refuse. Like all our dealings with Leisure Days Smiths Falls we feel very well taken care of and important when we walk through those doors. Thanks to Julie for being so efficient getting the documents all written up. After 18 years and 4 Campers later from the same business, I'm pretty sure that says all you need to know!! Highly recommend a visit here if you are in the market. Thank-you Ray!!! Can't wait to get this on our lot

Great Service with Ray, will be back!

Dropped by last month and was greeted at the door by raymond who was very knowledgable and friendly.

Friendly and knowledgeable staff. No pressure to purchase. We have been back twice to take measurements of our new to us home away from home. Great experience!!!

We recently purchased a brand new trailer from Leisure Days RV Center. Absolutely amazing customer service, from when we made our first phone call to finalizing the sale. Raymond is an outstanding salesperson and has excellent product knowledge and answered all of our questions. Julie did an amazing job finalizing the sale. Thank you to the entire team for providing a really wonderful purchase experience. We are looking forward to all the new adventures we will have with this new trailer. If you are looking to purchase a new trailer or upgrade we highly recommend this location!

We bought a 2019 KZ Sportsmen 170RD from Leisure days in October 2023. Toren our sales man was super friendly and very knowledgeable about what was available, that we could pull with our SUV. Julie took care of the financing , she was very helpful and friendly. Ends up she knows a cousin of ours. We weren't able to pick it up during the week so Toren made arrangements for us to come back and get it on a Saturday. Everyone was so helpful to get us on our way with our new trailer . Would highly recommend Leisure Days in Smith Falls. They are a great bunch of people . Can't wait for Spring now to take the new trailer out, our first trip will be May long weekend and we already have a camp ground booked.

Just purchased a B-Class from here in Smith Falls with Raymond being the salesman. Really nice man, helpful and easy to talk to. There was no pressure, which is super important to me..

Great service and beautiful trailers.

We purchased a 2015 / 40' Montana recently. Sales staff was outstanding and assisting us from being out of province until our arrival in September. Finance streamlined the process making effortless work on our part. Seamless and attention to detail perfected. Service was outstanding, the staff was extremely co-operative. We ran into mechanical issues with our truck leading to a couple of added days storing our purchased fifth wheel unit in their yard at no extra charge. Completely appreciated! Tech and trailer tour, Shawn was outstanding, courteous and personal on a very professional level. Knowledgeable as well accurate explaining each button for each function. Well done to the sales and service staff at Leisure RV in Smith Falls, Ontario.

We recently just purchased a 2012 CrossRoads slingshot and couldn't be more happier with our purchase. The team and everyone at leisure days was so awesome to work with and went above and beyond during the whole process

We rented a trailer back at the beginning of July for the weekend of our son's wedding. What a great, stress free experience for us! Sarina was very pleasant and easy to deal with! The trailer was clean and had plenty of space. We would definitely recommend Leisure Days to others!! Thank you Sarina and Leisure Days!!

First time renting a trailer. Took it to Nova Scotia and had lobster in the outdoor kitchen. The trailer was great and we were very comfortable. The service and attention we received was excellent. We'll be definitely doing this again. Thanks for making our vacation amazing and one we will never forget. We'll be sure to let our friends and family about Leisure Days and their wonderful staff.

Leisure Days RV - Smiths Falls were a very generous supporter of the Merrickville Fair by supplying us with a beautiful camper to use for our Fair Office over the weekend. Sarina was an absolute pleasure to work with and arranged for the delivery and pick up of the camper. Thank you so very much!!

Great experience working with staff to obtain warranty service on my Jayco Eagle travel trailer. I could not be more pleased.

Great for RV parts! Even though I left empty handed the girl (no offense intended) in the parts department was super helpful and very knowledgeable. I left disappointed but knew if she couldn’t find it would be a waste of my time trying to source it elsewhere. Will be back to try my luck next time I need a hard to find part. Thanks

Amazing service and purchasing experience, we went to multiple different RV dealers and nothing compared to smith falls service, Torren was amazing to deal with inside and out and could answer any question we had while going over the trailer or asking about others. Also Julie in finance explains everything in detail and is able to answer any questions you may have about the financing. Our experience was great and we will be back if we ever need another trailer!

We had a fantastic experience with Leisure Days RV Smith Falls for the Canada Day long weekend! Excellent service, immaculate trailers (we rented 2) and highly recommend them. We will be back!

We inquired about a trailer online on Friday, we were pleasantly surprised by the quick and professional turn around time of Peter and Paul. We were pre approved on Saturday and made the trip Sunday to purchase our trailer. Paul was incredible, his customer services is outstanding, he listens to his customers, and treated our whole family like his own, even our active, busy toddler who he kept entertained the whole time. The knowledge and kindness of the staff here was what drew us to use this location , We are excited for our new camping adventures to begin this summer and cant thank the team at Leisure Days RV Smiths Falls for their help and honesty. We will buy again and highly, highly recommend, Peter and Paul.

On May 7 we purchased our trailer and we were very impressed with Leisure Days SmithsFalls. From the moment that we walked up to the store we were greeted by a friendly staff outside and when we walked into the store we were greeted by more friendly Staff. Peter greeted us and asked how he can help. My Husband told him what we were looking for and Peter did not hesitate at all and brought us right to a trailer and that was exactly what we were looking for. Peter is very friendly, knowledgeable and was amazing!!! Then we were brought to Finance where we talked to Paul. Another friendly, amazing, knowledgeable Staff!!!! We picked up our trailer on May 24 and was greeted by 3 or 4 very friendly, knowledgeable Ladies in the parts department. They were very excited for us. Then We met Shawn and I can't say enough about him. He took his time showing us everything in and out of the trailer and answering all of our questions and giving us tips when we go camping. He was amazing, friendly and also very knowledgeable!!!! I would definitely absolutely recommend Leisure Days RV SmithsFalls to everyone. And I have!!!!! I want to Thank all the Staff at Leisure Days SmithsFalls for making our very important purchase amazing and stress free. Keep up the Great work!!!! Thank You So Much!!! Rick and Leanne Widenmaier

Best service center in the business

This is our third trailer from Leisure Days in Smiths Falls and are very pleased with the service they provide. The friendly staff are very helpful, knowledgeable and accommodating. If you are looking to buy an RV, I would highly recommend them. I also love that they are local so we didn't have to travel out of town to find what we were looking for. I absolutely love our new home away from home. Thank you Leisure Days Staff- Pete, Wayne and Paul 😊

Purchased a Jayco Bungalow from Leisure Days Smiths Falls. Wayne Palmer made the sales process incredibly easy and relaxed- no high pressure sales tactics or gimmicks. Paul Curry explained all the paperwork before we signed and the delivery of the new trailer was flawless. Excellent experience all the way around.

Amazing help with getting us exactly what we needed. Everyone was helpful and even remembered our names. Very painless quick transactions. Very grateful to Wayne and Paul and the rest of the lads that were on today. Thank you :)

Thanks To Peter, Paul and Shawn and the service department. Would recommend for anyone buying a trailer. In addition to the in store service, we were blown away that when we got home and went through the trailer more thoroughly, we had found a few more deficiencies. I sent an email on Friday evening, by Monday morning the Service Department contacted me and notified me that a Tech would be by early afternoon to repair the issues. The Tech showed up was here less than an hour. Customer Service and Professionalism unlike anything we’ve seen from other RV Dealers. Great Job and Thanks.

Excellent service - Thank you Peter, Dan, Wayne and the rest of the team at Leisure Days! Was a pleasure dealing with you for the second purchase of a trailer.

Where do I start. First off 5 thumbs up are given to Wayne in sales. Warm, friendly. Wayne knows his stuff. When my husband and I walked in Wayne greeted us, asked if we needed help but was relaxed and not pushy. He listened to what we were looking for in a trailer and showed us several options. He stepped out of the picture so my husband and I could discuss our options and helped us by answering any questions we had. Thank you Wayne. Next up was Paul (another 5 star). Paul discussed financing options, insurance, all necessary paperwork. Stored our trailer free of charge until we could bring it home. Paul was very efficient , very personable and overall great to work with. He answered any remaining questions. Thank you Paul. Finally there was Corey. Yay Corey awesome help. Corey went over everything we needed to know about winterizing, plug ins, features, lights hook ups etc. He took us from one end of the trailer to another. Answered all of our questions and let us know that he is only a phone call away if we needed anymore info. I know that I can call there if any problems arrise and they will treat me like part of the family. When spending this kind of money it is nice to know that there is a company like this to help out. Thank you guys.

My wife and I recently purchased a travel trailer from leisure days smithfalls. Our experience was very good. The salesman was very helpful and informative. The finance person was the best we have dealt with. Gave our kids things to keep busy like colouring books etc. He was also quick straight to the point and made the process a breeze. When we picked up the trailer the walk thru was great and the service counter went out of their way to ensure we had everything.

Highly recommend Leisure Days RV Centre in Smithfalls. Just purchased a 2022 RV Aventure LT. A big thanks to Toren and Paul for great customer service and a bigger thanks for staying past store hours. Thanks Toren for showing us a trailer in our price range and thanks Paul for your great sense of humour. We’re going to enjoy our camping days ahead!!! Happy summer:)

Awesome place for all your RV needs, Paul and Toren made the whole process smooth and seamless. I would recommend this place to anyone looking to get themselves an amazing deal and exceptional customer service. Check them out!

Thanks to Paul and Toren I was able to get myself the RV that I wanted for a great deal. Great customer service I would recommend this place to anyone looking for a great deal on RVs.

Amazing service!

GreaT selection Very helpful

Just purchased a Jayco from Leisure Days. Excellent experience from beginning to end. Friendly and knowledgeable staff answered all the questions we had. Thanks everyone.

Amazing service! Very happy with the entire purchase process. Go see Ray and Paul for your trailer, you won’t be disappointed

Wayne, the Sales Manager was most helpful without being pushy. Recognizing that we were getting back into travel trailers after a multi-decade hiatus, he was there to educate and inform us. Helpful all the way. And with Sales, Parts, and Service all in one place it makes for relaxed no-pressure, one-stop-shopping. Leisure Days is the place to go. And ask for Wayne or Dan.

The staff at Leisure Days Smiths Falls Leisure Days are amazing! Each person we have dealt with has been friendly, accomodating and supportive. We happened to drop in 30 minutes before they closed on a Friday evening, and weren't made to feel rushed, or dismissed. We were able to find the perfect trailer, with no pressure, they listened to our wish list and pointed us in the right direction, and made the whole process enjoyable! They are quick to respond with any questions we have, and truly care about their customers, a quality which sets them apart from other bigger lots we have encountered in the past! Would give 10 stars, but only alloted 5 by Google!!

We would highly recommend the drive to leisure days Smith's Falls. We drove over an hour to get the best deals! Peter and Paul will fix you right up with all their "fancy" deals. You are made feel right at home and that your needs are important to them. Our family is finally excited to get camping this year!!

Excellent service - thank you Peter and the team at Leisure Days!

Have only had great experiences, staff are all friendly and helpful Bob & Diane

Im not really sure where to start . Id like to thank Paul for all the laughs and and the best experence we have had in making our dreams come true .Id also like to THANK Torne our sales rep for letting me be his first sale . Congrats !!!!!! You were all so great Anybody out there looking to make their dreams come true Leisure Days Smiths Falls 100%

We could have not asked for a better experience. It was the easiest decision with the helping hand of Ray and Paul. Thank you for making the viewing and payment flawless and entertaining all at the same time. We can’t wait to make memories in our new to us trailer with our family.❤️We would definitely recommend Leisure Day Smiths Falls!!

I purchased a trailer at Leisure Days today and I could not be happier with my experience there. Wayne and Paul made things so easy and with no stress at all. I would recommend this Leisure Days in Smith Falls to anyone looking for an RV.

Very friendly and knowledgeable staff. Great selection of RVs and year-end pricing specials.

Sarina helped create a family RV trip where the memories will last a lifetime! Thanks for getting us all set up with the perfect RV rental for our trip! You made it nice and smooth and are even in the process of helping us get our items back which we left behind!

We have made 2 purchases from Leisure World and rented a 36 foot trailer in July for additional family members and have received great service from the staff in Smiths Falls. Serena even managed a last minute delivery and pick up for the massive trailer!!

We rented a RV the first weekend in August 2022 and had a wonderful experience. The camper was very clean and ready to go when we arrived for pick up. We had an excellent experience with the staff, we will be back next year. Thank you Leisure Days Smiths Falls.

We had another great rental experience with Leisure Days. They went above and beyond by returning a pair of shoes that were left in the trailer.

We just enjoyed renting a tent trailer from Leisure Days RV Smith Falls. I can't say enough about the friendliness of the staff, especially Sarina and Roger. Also, the tent trailer was ready and waiting at the appointed time. It was very clean and in great condition. Sarina was well organized and explained clearly how it all worked. We are looking forward to renting again next year.

We really enjoyed our first RV vacation, compliments of your very excellent rental program. From time of pickup to return of your 26ft Jaco Red Hawk we felt very comfortable both during the drive and especially during the camping. Thanks again from Steve and Diane.

This is concerning a used trailer we purchased in March. We picked it up the first of May. We were told that everything would be working properly. After spending 2 nights at a park this past weekend we found out that the water system does not indeed work . It leaks badly underneath and in the storage area. They had taken out the sewage hose so we couldn't even dump before leaving the park. On calling the Dealership today were told that we did purchase this "As is". That doesn't take into account that we were told that everything would be working properly. We have another weekend booked for this coming weekend and they have no solution except maybe they can look at it next week. Not a 'Happy Camper' coming from Leisure Days Smith Falls. Thank you so much Dan for taking care of us. You are a great representitive for the company and we do appreciate what you are doing for us. We look forward to dealing with you again. Shirley

(Translated by Google) No dealer could make an appointment with us but the service department was great! An appointment tomorrow and the work completed in 48 hours. The service attendants are friendly and quick. The calls were returned and I was kept informed of the work, all done under warranty! THANKS!! (Original) Aucun concessionnaire ne pouvait nous donner rendez-vous mais le département du service aura été formidable! Un rendez-vous le le demain et le travail complété en 48 heures. Les préposées au service sont gentilles et rapides. Les appels sont retournés et on m’a tenu informé des travaux, tous faits sous garantie! Merci!!

Friendly, knowledgeable staff!! Purchasing our first travel trailer was seamless!! Huge shoutout to Pete Lee and Kevin Yang!! I would highly recommend this business 👍

They have always provided us with excellent service, amazing advice, very fair prices and yes, top notch people and products. This time one of the service techs (sorry but HER name escapes me right now,) gave me advice about my fridge that was not working, freely and over the phone, that saved me a trip out there and probably a $2,500 repair bill... Who do you know in the repair business that would do that for anyone??? Definitely return there for any future service or possible purchase.

What a delight to deal with the Team at Leisure Days in Smiths Falls. They are friendly, helpful and their customer service is amazing. Wayne guided us through the new to us trailer and was extremely knowledgeable, friendly and so helpful. We felt no pressure to purchase and they allowed our campground owner and manager to look at the trailer as well before we purchased it. When it was discovered on the walk through training of the RV that the TV did not work they immediately said it would be replaced and installed at their cost. I would highly recommend the Team - from Sales to Service they excel

A very well equipped store with friendly service.

Highly recommend Leisure Days Smiths Falls! We purchased our Jayco Eagle Fifth Wheel from them and had an extremely positive experience from reading in our existing trailer to them finding us the right fit for our family at the time. They took their time and made sure that we got exactly what we wanted and needed. The customer service was exceptional and they went above and beyond to make our trailer shopping and purchase effortless. We have been highly satisfied with them answering any questions and warranty claims. We have our purchased several trailer accessories in their large parts department. Would recommend making Leisure Days Smiths Falls your first and last stop for all your trailer needs. Thank you for making our camping experience the best possible for our family.

Nice people the take time to answer all my questions and the are very friendly staff good job

Lots of trailers to choose from, and staff is very friendly.

I can not say enough great things about the staff and services !!!! Fast, friendly just simply amazing !!! Thank you

Great customer service. Staff are very knowledgeable and know exactly how to help.

Friendly staff, very knowledgable.

Great service for parts

Excellent customer service, went above and beyond to help us. We required emergency rental within a specific and tight time frame, Sarina was incredibly helpful and diligent in helping us! Highly recommended, we will definitely buy a trailer here in the future!

Took our trailer to get serviced and the service and staff were terrific. I would go back again another time.

Really nice people. Helps out and are willing to work with you.

This team is easy to work with, organized, they respect each other. I didn't have an appointment but had emailed with a sales rep who was busy when I arrived. His manager showed me around, then handed me back to the original person when he was free to finish my sale. I was really impressed that they didn't make me feel awkward, they respected my time, and I felt like the priority. I also got a great deal on the model I wanted, so... A+ team!

Really great people! We couldn't be happier with the service we've received.

The staff at leisure days are so helpful and very laid back. No pressure sales. Chantal was very knowledgeable about the unit we bought and was very helpful to steer us in the right direction for our family's needs. Candice was also very helpful in the service department. She was able to get our vehicle in to have the hitch attached very quickly, even though it was a busy time of year. I would recommend this place to anyone looking to buy an RV or trailer.

Purchased my 2021 Rockwood Freedom 1940LTD, from Jim Orr at Leisure Days Smith's Falls. The service department is also fantastic as Candice was very helpful on day of pick up.

Great staff!

Candy in parts was fantastic with helping me choose the right sealant for the roof of my trailer. Very knowledgeable, pleasant and helpful.

We have, over the past few months had the incredible pleasure of dealing with Leisure Days RV in Smiths Falls, the service department staff are absolutely amazing, Candice, Cory and staff...we cant possibly thank you enough! An awesome team!

I can't say enough great things about Leisure Days - they are so nice, helpful, knowledgeable and relaxed. Their service department is wonderful to deal with - no nonsense, no sales gimmicks - they know their stuff and greatly helped me calm down as I was panicking! :) Highly recommend!

Friendly

We were helped by Jamie in the parts dept when we came in with an issue re our shower faucet. Jamie knew right away what we needed and he was right on - problem fixed. Great customer satisfaction is obviously important to him and Leisure Days in Smith Falls. We will be back!

Very friendly staff, helping in looking for something that fits my needs and my price range.

Went into Leisure Days Smith's Falls for their Free BBQ and the staff were very nice and friendly. Gave me lots of information and booklets ! I even won a gift from their free draw ! :)

Very Helpful ...will go over again tomorrow for more help ...questions about a camper trailer

Dan and the sales staff are top notch! I normally don’t leave reviews but they have been nothing but great to work with over the years. Knowledgeable and friendly dealership it’s a great place to buy an RV.

Great people to deal with. Very knowledgeable of their products.

Dan is the best!...got the best price and great advice

Great dealership and great people!!!

Everyone at Leisure days in Smiths Falls is great! Had a wonderful experience and I will be recommending them for sure!

Friendly staff. I am always treated well. Glad I bought my RV from them.

Very helpful when I needed to order a part. They found similar product at a better price than I could order on line.

Very helpful staff and lots of inventory.